New Team Lead First 30 Days Action Plan
A specific task for every day of your first month as a team lead.
New and newly promoted BPO or call-center team leads in their first month.
Includes 30 days of Certa Via Workspace, the app that holds your SOPs, tasks and client reminders. It starts the day you buy. This pack stays yours either way.
What's inside
- First 30-Day Action Plan
From the actual documents
Your license
Personal use in one business. No resale or sharing.
Read some of it first
These are free and come from the chapters in this pack.