Tag: va-operations
All the articles with the tag "va-operations".
How to Fire a Client as a Virtual Assistant Without Losing the Referral
Ending a client relationship as a virtual assistant, from the notice message to the final invoice. The order that protects your money and your reputation when the exit is not friendly.
How to Manage Clients as a Virtual Assistant: The Six Stages of Every Engagement
How to manage clients as a virtual assistant, from locking the deal to offboarding. The six stages every engagement runs through, and what leaks at each one.
Virtual Assistant Business Operations Checklist: The Monthly Checks That Keep the Business Running
A virtual assistant business operations checklist for owners. The recurring monthly checks that stop a virtual assistant business from quietly falling apart, with a copy-ready list.
How to Send a Contract to a Client Without Feeling Awkward About It
How to send a contract to a client without apologising for it. What to put in the covering message, and what a client's reaction to the contract quietly tells you.
The Virtual Assistant Client Onboarding Process: A Week-One Sequence That Stops the Leaks
A virtual assistant client onboarding process that keeps week one from slipping. The exact sequence, what to confirm before the first task, and a checklist you can copy.
Virtual Assistant Rate Increase Email Template: Raise Your Rate and Keep the Client
A virtual assistant rate increase email template is only half the job. Here is the timing, framing, and wording that gets a higher rate accepted without losing the client.